ExcerLock support
ExcerLock support
Help with your app, your subscription or your data.
Getting started
Choose your apps and set your first exercise condition.
How blocking works
Screen Time shields, conditions and permissions.
Apps aren’t blocking
Check permissions, your schedule and condition state.
Walking and gym conditions
Choose the exercise rule that fits your day.
Manage your subscription
Find purchases, restore access and cancel with Apple.
Your data and account
Privacy controls, export and account deletion.
Still stuck?
Tell us what happened and what you expected. We can help with the next step.
Contact support