- Check your selection. Open Conditions → Edit locked apps and confirm the app is selected.
- Check Screen Time access. Open Settings → Data & permissions in ExcerLock. Follow the app’s prompts if access is off.
- Check the rule. Confirm the condition is active, its schedule includes now and its goal is still unmet. Review other active conditions too.
- Check activity permissions. Motion & Fitness is needed for walking. Follow the location prompts for background detection or gym conditions.
- Reopen ExcerLock. Allow it to refresh after a restart or permission change, then try the selected app again.
Still not right?
Tell us which condition you used, when it happened, what you expected, your iOS version and ExcerLock version. Do not send passwords or private health records.